At Total Eye Care Centre Optometry, we value your time. In an effort to save you time in our office, you can download and complete our patient form prior to your appointment.
Download the required form. Print out the form and complete the required information.
Fax your printed and completed form to our office or bring them with you to your appointment.
Please complete this form as it lets us know the history and current state of your health. Let us know what questions, concerns, and goals your have regarding your eye health or vision on the form.
We are excited to announce our latest addition, the cutting-edge Optos Monaco technology. This advanced equipment allows us to capture images of the retina (the back layer of
the eye) in just a few seconds, without the need for dilation eye drops.
The Optos Monaco offers a non-contact, safe, and comfortable experience for patients. It plays a crucial role in our ability to diagnose a variety of retinal and optic nerve
conditions, including macular degeneration, glaucoma, and retinal tears among others.
Featuring UWF (Ultra Wide Field) fundus photography integrated with OCT (Optical Coherence Tomography), this technology significantly boosts our diagnostic
capabilities and offers a fast, comfortable testing experience for our patients.
Optomap Retinal Imaging
This is the latest technology in eye imaging and has become the standard of care for the assessment and the diagnosis of most retinal diseases.
It is a non-invasive, non-contact test that takes only about 5 minutes. It is similar to ultrasound but employs light instead of sound waves to achieve higher resolution. Like
CT-Scan which is used to image other organs of the body, OCT takes pictures and measures the thickness of retina and provides your eye doctor with important information about
the retinal diseases and glaucoma.
With OCT your eye doctor can see a cross section of your retina and detect a variety of eye diseases such as, macular degeneration, macular hole, glaucoma and
diabetic retinopathy. It can detect problems like glaucoma in your eyes before any symptoms being present to you and even years before it can be detected by other available
tools like visual field test.
Zeiss Humphrey Visual Field Analyzer
This precise Visual Field equipment reduces testing time and increases insight into glaucoma, all towards better care for our patients.
Following the eye pressure (IntraOcular Pressure) and corneal thickness measurement, OCT and Visual Field tests are the most important tools in glaucoma diagnosis
and management. We use the latest Visual Field Analyzer and OCT for detecting and management of patients with early glaucoma and glaucoma suspects.
Digital Imaging System
Our advanced equipment allows for high-resolution digital imaging of both the front and back segments of the eye. Utilizing digital photography for documenting your findings
offers several advantages.
It aids in tracking the progression of conditions, enables us to share and securely store images and videos of any pathologies. Furthermore, these captured images
are retained in your records, facilitating the monitoring of changes in your eye health over time.
Total Eye Care Centre
Eye Care Services in Coquitlam, BC
Optical Services
Comprehensive Eyecare Tailored to Your Needs
At Total Eye Care Centre, we are committed to protecting and improving your vision with comprehensive eye care tailored to your needs. Whether you’re visiting for a routine
check-up, advanced surgery, or customized vision solutions, our team of experienced optometrists and eye doctors near you in Coquitlam, BC provides care you can trust.
At Total eye care centre optometry, we strive to provide comprehensive, primary eye care for the whole family. Preventative and routine eye exams are important to
maintaining good eye health. Often, eye and vision problems do not have obvious symptoms or signs, but are easily diagnosed by a licensed optometrist. By diagnosing eye and
vision conditions early on, our optometrist is able provide treatment options and in many cases restore or prevent vision loss. The American Optometric Association
recommends yearly or bi-yearly eye and vision exams, depending on whether you are at-risk or not.
Eye Exam and Consultation
During an eye exam, our optometrist will ask you questions about any symptoms or issues you are experiencing, medications your are currently taking, any blurry vision, your
work environment, and your overall health. Family history and previous eye or vision conditions will also be discussed during this part of the examination. Our optometrist
will consider this information when determining any treatments or recommendations.
Vision Testing
Regular vision testing and evaluations ensure that you always have the clearest vision possible. Our Coquitlam optometrist provides regular vision acuity test as part of a
comprehensive eye exam. Our optometrist will measure how each eye is seeing by using a wall eye chart and a reading eye chart. The results of these tests are portrayed as a
fraction, with 20/20 being the standard for normal distance and reading vision. Depending on the results of your vision test, our optometrist may prescribe corrective glasses, contacts, or eye exercises.
Eye Function Testing
In addition to vision testing, an eye exam in our Coquitlam office includes testing eye functionality. Our optometrist performs several tests to evaluate depth perception,
color vision, eye muscle capabilities, peripheral vision, and responsiveness to light. Several other simple tests are completed to determine whether the eyes are focusing,
moving, and working together properly. The test results enable our optometrist to diagnose any underlying conditions that may be impairing the eyes ability to focus or work
together.
Eye Health
As part of a comprehensive eye exam, our Coquitlam optometrist examines the overall health of the eye through a visual examination and tonometry. Our optometrist evaluates eye health by visually inspecting the eye and eyelids using magnification and a bright light. To examine the internal structures of the eye, we may dilate the
pupils. Increased eye pressure may be an indicator of glaucoma, so we utilize tonometry to measure eye pressure. After completing these short tests, our optometrist reviews
the results and discusses any necessary treatment options with you. Contact us at 778 285-6972 today to schedule a comprehensive eye exam.
Contact Lens Exams
Finding the right contact lenses starts with a detailed exam. We evaluate your eye health, lifestyle, and comfort to recommend the best lenses, including options for
hard-to-fit eyes.
Eyeglasses: We offer a wide selection of eyeglasses for every style and budget. Our optometrists provide
accurate prescriptions, and our staff helps you choose frames and lenses that fit both your look and your lifestyle.
Sunglasses: Protecting your eyes from harmful UV rays is just as important as clear vision. We carry a
range of stylish sunglasses with prescription and non-prescription options.
Contact Lenses: At Total Eye Care Centre Optometry in Coquitlam, BC, we provide expert guidance and
personalized care to help you find the best choice for your sight. Keep reading to learn about the different types of lenses and what to expect during a
fitting.
Eyeglasses have been a traditional solution for correcting vision problems for many centuries. When contact lenses arrived on the scene, they offered a new practical solution for restoring vision. Now an increasing number of eye surgery options have displaced glasses or contacts as the only solutions for healthy vision.
Eye Surgery Evolution
Advanced technology has made it possible to reshape eyes and restore vision to healthy levels for many people from all walks of life. Surgical techniques and tools have rapidly evolved over the past two decades to create procedures that are both safe and helpful.
Corrective surgeries for eyes now include everything from using lasers to reshape the cornea surface to inserting artificial lenses. These procedures correct how light entering the eye is processed – leading to much sharper vision in patients.
The state of the cornea is a determining factor in these surgeries. Thinner corneas with a high degree of myopia, for example, usually require a more invasive surgery to reshape the eye surface enough to improve vision.
Types of Eye Surgeries
Laser correction surgeries offer a snapshot of evolution in eye surgeries. Photorefractive Keratectomy (PRK) became the first successful surgery to change the shape of the cornea through removing tissue. The FDA approved PRK in 1995 and it is still widely used early in the 21st Century. With PRK, it only takes a few days for vision improvements to be realized.
LASIK followed on the heels of PRK. It involves cutting a thin flap in the outer covering of the eye to reshape the cornea. Unlike PRK, it only takes a few hours to gain sharper vision with LASIK surgery. There is some risk of suffering dry eye and other complications such as halos around bright lights until the flap fully heals. LASIK can be done with the aid of a mechanical cutting tool, using all lasers or incorporating wavefront technology that measures how light hits the eye.
Nearsighted patients are not alone in benefiting from surgeries. Farsightedness can be corrected through Conductive Keratoplasty (CK). It uses a small probe and low heat radio waves to create spots around the cornea periphery. CK steepens the cornea to give patients better near vision.
Some eye surgeries require implanting new artificial lenses to produce vision improvements. Implantable lenses similar to contact lenses can correct more severe levels of nearsightedness. These artificial lenses go permanently over the natural lens on the eye. Refractive Lens Exchange (RLE) takes it a step further and replaces the natural lens with an artificial lens of a different shape. RLE is done to correct extreme farsightedness.
Eye Surgery Considerations
Our eyes change as we age, so some corrective surgeries are not a good option for everyone. Your optometrist can assess your personal factors, helping you determine if surgery is the right choice for you. People under 18, for example, are not good candidates for laser eye surgeries because their eyes change rapidly as their bodies are growing.
Health also factors into eye surgeries. If you have diabetes or other medical conditions that impact eyesight, certain eye surgeries may pose serious risks.
Laser Vision Correction
At Total Eye Care Centre Optometry, we provide comprehensive care to meet the vision needs of our patients. Our optometrist offers pre- and post-operative care for patients undergoing Laser Vision Correction (LASIK or PRK) or other eye surgical procedures. Our goal is to help you attain the clearest vision possible using advanced technologies.
Evaluation and Referral
LASIK (Laser Assisted in situ Keratomileusis) and PRK use the latest advancements in technology to provide faster recovery times and precise results. Laser Vision Correction has been effective in treating myopia, hyperopia, astigmatism and other eye conditions. At Total Eye Care Centre Optometry, we provide evaluations and referrals for patients interested in Laser Vision Correction. Dr. Amin Hassani performs a complete review of your history as well as a full assessment of your eye health and vision, including Topography (a detailed map of cornea) and Pachymetry (measurement of your corneal thickness). A current exam is important to determining if you are a candidate for Laser Vision Correction and if there are any other factors that may affect your results. The history review enables our optometrist to determine if your prescription is stable and you are healthy enough to consider surgery.
Once our optometrist has performed the evaluation and determined whether you are a candidate for Laser Vision Correction, you will be given a referral to a Laser Vision Correction center we have worked with on an ongoing basis. The center will perform advanced diagnostic testing and will evaluate your eligibility for surgery. Various surgery options will be discussed with you if you are determined to be a surgical candidate. We will be in correspondence with the center regarding your evaluation and surgical determination. If you are considering Laser Vision Correction, call us at 778 285-6972 to schedule a consultation.
Post-Operative Care
Once your surgery is scheduled, we will schedule follow-up appointments for you in our Coquitlam office. Typically, you will begin these follow-ups a week after the surgery and continue at prearranged times over the following 12 months. After 1 year, regular eye exams are recommended to determine the long-term results of your procedure. Our optometrists are experienced in working with patients pre- and post-operation and will answer any questions that you have along the way. If you have questions about Laser Vision Correction, call 778 285-6972 to speak with our knowledgeable staff or email us.
Advantages of LASIK
If you have worn glasses or contact lenses for a long time, you may have wondered if Laser Vision Correction is a good choice for you. People who play sports, have allergies, or who are tired of wearing glasses will all benefit from Laser Vision Correction. To learn more about LASIK and PRK and your vision, call Total Eye Care Centre Optometry today at 778 285-6972.
Dry Eye Clinic
Dry Eye Workup and Diagnostic Testing
Dry eye is a very common condition that happens when your eyes don’t produce enough tears or when the tears evaporate too quickly. This can lead to burning,
redness, irritation, blurred vision, or the feeling that something is “in your eye.” Left untreated, dry eye can affect your daily comfort and even your long-term eye
health.
At our Dry Eye Clinic, we focus on identifying the exact cause of your symptoms and providing advanced, personalized treatments to bring you lasting relief.
Computer Vision Syndrome: The Growing Strain on Modern Eyes
Squinting at computer, tablet, or mobile screens for hours at a time is a normal part of our lives in the 21st century. Unfortunately, eye problems associated with this
activity are also on the rise. Even if you have never had eye problems before, you may have noticed computer vision syndrome symptoms after two or more hours of screen
time.
In today’s digital world, it’s almost impossible to avoid screens. Between laptops, smartphones, and tablets, many people spend most of their day focusing on digital
devices. Unfortunately, this constant exposure can lead to Computer Vision Syndrome, or digital eye strain. At Total Eye Care Centre in Coquitlam, BC, our team of dedicated
optometrists helps patients manage these symptoms and protect their long-term vision.
You don’t have to live with the discomfort of Computer Vision Syndrome. With the proper care and prevention, you can enjoy clear, comfortable vision throughout your day.
Call Total Eye Care Centre at 778 285-6972 to schedule an appointment with one of our optometrists in Coquitlam, BC. Discover how an experienced eye doctor near you
can help reduce digital eye strain and keep your vision healthy for years to come.
What Causes Computer Vision Syndrome
Computer Vision Syndrome occurs when the eyes become fatigued from prolonged screen use. Unlike reading a book, digital text requires your eyes to constantly adjust to
brightness, contrast, and glare. Over time, this leads to strain, dryness, and blurred vision. Poor posture and improper lighting can make the problem even worse. By
visiting an eye doctor near you, you can have your visual habits evaluated and get a recommendation on adjustments to relieve discomfort.
Common Symptoms to Watch For
Patients struggling with Computer Vision Syndrome often report eye pain, headaches, and blurred or double vision. Some also experience dry eyes, watery eyes, or increased
sensitivity to light. These symptoms tend to worsen throughout the day, especially for those who work at a computer or spend long hours on their phones. If you notice these
signs, scheduling an eye exam is the best way to get relief and prevent further strain.
Signs include:
Blurry vision
Eye strain and discomfort
Headaches
Dry, scratchy eyes
Neck and/or shoulder pain
Even if your symptoms are mild, they can worsen and cause other vision problems if not addressed. Our optometrist can help.
Diagnosis and Treatment of Computer Vision Syndrome
The severity and length of computer vision syndrome symptoms depends on how long you stare at the computer, your posture, lighting, glare, the angle of the monitor, and
whether or not you have other diagnosed or undiagnosed vision problems. If you already suffer from astigmatism, farsightedness, presbyopia, aging eyes, and/or diabetic eye
problems, your computer vision symptoms may worsen. This can even be the case if you already have prescription contacts or glasses. Many regular eyeglasses and contact
lenses are not designed to deflect the problems caused by computer screens.
Our optometrists will take your symptoms, pre-existing conditions, and potential undiagnosed conditions into account as he performs the following eye tests:
Visual acuity: Measures the quality of your current vision.
Refraction: Tests the potential lens prescriptions that would optimize your vision.
Focus and Eye Coordination: Tests how well your eyes work together and how quickly and accurately your eyes are able to focus on objects and varying distances.
From these measurements, our optometrists can design a treatment plan to help relieve your symptoms. For people with otherwise normal eyes and vision, a set of
specially-designed glasses used during the time you are working on the computer can be very helpful. For patients already wearing contacts or glasses, new, more
computer-friendly prescriptions are available.
In addition to these treatment options, there are many things we can suggest to cut down on computer eye strain problems:
Computer setup: Adjust your monitor so that it is about 15-20 degrees lower than your eye level when seated between 20-28 inches away from the screen. Reference
materials can be placed on a document holder between the monitor and keyboard, or to the side, but positioned for as little head movement as possible. Also invest in an
anti-glare screen for your monitor to help reduce glare from surrounding lights. Be sure to sit and work with proper posture.
Adjust Lighting: If you can, reposition any lighting (or your computer) to minimize glare and use natural lighting whenever possible.
Eye Rest and Blinking Breaks: Every 20 minutes during your work, look away toward a distant point for 20 seconds to refocus your eyes, and give them a 15-minute break
after each 2-hour computer session. Also remember to blink more frequently to keep your eyes moist.
With a combination of the proper optometry care and self-care, you can minimize computer eye syndrome and other modern-day vision problems. Contact us for an appointment.
Myopia may be common, but it doesn’t have to control your vision. With the proper care and proactive treatment, you can preserve clear, healthy sight for years to come. Call Total Eye Care Centre at (778) 285-6972 to schedule an appointment with a trusted eye doctor near you in Coquitlam, BC. Learn how personalized myopia treatment can help safeguard your or your child’s vision today.
We are excited to announce our latest addition, the cutting-edge Optos Monaco technology. This advanced equipment allows us to capture images of the
retina (the back layer of the eye) in just a few seconds, without the need for dilation eye drops.
Our advanced equipment allows for high-resolution digital imaging of both the front and back segments of the eye. Utilizing digital photography for
documenting your findings offers several advantages.
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Total Eye Care Centre's head office. Address: 112 – 2922 Glen Drive
Coquitlam, BC
V3B 2P5; Tel: 778 285-6972.
PUBLISHING FIRM
Total Eye Care Centre
112 – 2922 Glen Drive
Coquitlam, BC
V3B 2P5 Tel: 778 285-6972
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We collect and use several types of information from and about you, including:
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Non-personal information is information that does not directly or
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Information You Provide to Us
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Information We Collect While You Interact With Us Through Cookies and Other Automatic Data
Collection Technologies
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In any other way we may describe when you provide the information.
For any other purpose with your consent.
Partnership with Microsoft Clarity and Microsoft Advertising
We may partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
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your data as specifically provided in this Privacy Policy.
Other Disclosures
In addition to any disclosure you may have consented to or permitted under the terms of this
Privacy Policy, we may transfer your data, including Personal Information to third parties in
the following limited circumstances:
information you expressly consent to be shared;
when relating to anonymized information (individuals cannot be identified by it);
when you decide to make the information indexable by search engines, to share or to
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in connection with an acquisition, merger, change in control, debt financing,
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Information Security
We are committed to protecting the confidentiality, integrity, availability and privacy of your Personal Information. We have put appropriate physical, technological and procedural security measures in place designed to help prevent your Personal Information from being lost, used, modified or accessed in an unauthorized way, or improperly disclosed. Examples of such measures include restricted access to offices, training of personnel, using passwords and well-defined internal policies and practices. We also use encryption technology and Secure Socket Layers ("SSL") in all areas of the Website where your personal account information is required.
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Information Retention
We will retain your Personal Information for as long as it is needed:
to provide the products and services that you have requested;
to communicate with you about a purchase or a request you have made to us;
to manage your choices and rights you have exercised pursuant to this Privacy Policy;
to comply with our legal and regulatory obligations and to demonstrate compliance,
to resolve disputes and to enforce our rights and agreements.
We may retain non-personal information that has been sufficiently aggregated or anonymized for a longer period.
Once the retention period is over, we will dispose of your Personal Information as provided for in our internal data retention and disposal policy.
Where We Store Information
We use facilities operated by "Amazon Web Services" and located in Canada as our information storage and processing infrastructure. Our service providers can also, from time to time, store your Personal Information in accordance with purposes outlined in this Privacy Policy.
How to contact us
If you have any questions about this Privacy Policy, you can contact us at 778 285-6972.
Cookie Policy – totaleyecarecentre.com
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that
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data
secure, see our Term of use.
What are Cookies?
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Google Analytics is a performance cookie used to track visits to
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accept, refuse or delete cookies at all times, or those from providers that website owners use
i.e.
third party cookies, or those from specific websites. Each browser’s website should contain
instructions on how you can do this.
If you block cookies on our website, you may be unable to access certain areas of our website and
certain functions and pages will not work in the usual way.
Changes to the Cookie Policy
We may update this Policy from time to time. If we make significant changes we will let you know
but
please regularly check this Policy to ensure you are aware of the most updated version.
This Cookie Policy was last updated on February 10, 2025.